Help center
Set up your company, complete training, and find the records you need.
For company administrators
- Set up your team. Open Team to paste employee details or import a CSV. Review errors and available seats before sending invitations.
- Organize departments. Create departments, then select employees to move. Departments help filter assignments and reports; they do not change permissions.
- Assign training. Choose individual courses or a reusable plan, select people, review the deadline, and assign. Plan changes affect future uses.
- Find gaps. Coverage shows assignments by person and course. Click “Not assigned” to prepare an assignment for that person. Choose training that fits their role.
- Follow up. Reports show overdue work and upcoming deadlines. Change an incomplete assignment’s deadline with a recorded reason. Settings offers manual reminders and optional weekly alerts.
- Handle renewals. Renewals shows expired and soon-to-expire certificates. Assign a refresher when a new completion is required. Earlier certificates remain in history.
For employees
- Accept your invitation. Use the link sent to your work email and set your password. Invitation links expire after 14 days; ask your administrator for a new one if needed.
- Complete lessons. Open My training and choose a course. Your lesson and video progress saves as you go. Keep the course tab open until a save finishes.
- Take the quiz. Complete the lessons first, then submit the quiz. If you do not pass, review the explanations and try again.
- Download certificates. Passed courses appear in Certificates. Each certificate includes a verification link. A completion certificate does not replace required hands-on instruction or workplace evaluation.
Common questions
I cannot log in or my link expired
Check the email address you used. Request a fresh password-reset link, or ask your company administrator to resend an invitation. Use the newest link and check your spam folder.
My company’s training access is paused
A company owner or administrator can open Billing to review the subscription and update payment details. Access returns when billing is active again.
How do seats and billing work?
Active and invited team members count toward seats. Open Billing for your current plan, invoices, payment method, and cancellation controls. Annual seat reductions take effect at renewal; review the confirmation shown before changing seats.
Does completing a course make us compliant?
Employers must select appropriate training and provide workplace-specific instruction, practical training, and evaluations where required. Read each course’s scope and limitations.
How do I sign out other devices?
Open My account and confirm your current password to sign out other sessions. A completed password reset signs out every existing session.
Contact support
Include your company name, the affected course or page, and any error reference. Never send passwords, payment-card details, or invitation/reset links.
safetycoursehub@gmail.com